What must technicians do before interacting with ESD sensitive products?

Before interacting with ESD (Electrostatic Discharge) sensitive products, it is essential for technicians to follow a grounding procedure to dissipate static charge. This process is critical because ESD can cause significant damage to electronic components, leading to malfunction or failure. Grounding prevents the buildup of static electricity on the technician's body and ensures any electrical charge is safely dissipated. By establishing a ground connection, technicians can protect sensitive devices from unintentional damage that could occur during handling.

The grounding procedure typically involves the use of wrist straps or mats that are connected to a grounded surface, creating an effective path for static charge to safely dissipate. This precaution is a fundamental practice in environments where ESD-sensitive products are handled.

Considering the other choices, while wearing insulated gloves may have some protective benefits, they do not directly address static charge dissipation. Similarly, documenting static discharges and checking humidity levels can be part of an ESD management program but are not prerequisites to ensuring immediate safety from static electricity before handling sensitive components.